Ep. 20, Life in the Alarm Room with Kimberly Brophy

Night and day, 24/7, the radio crackles with dispatches launching first responders into the field to render aid to our communities. Who are these trusted public servants that facilitate the rapid response of critical services? In Episode 20 we hear from Kimberly Brophy a veteran dispatcher who serves in the Phoenix Regional Dispatch center. Kimberly discussed how a 911 call becomes a dispatch and how tactical radio operators manage these events. She also shared some of the challenges and rewards found in a career of service. This conversation offers insight into the world of our unsung heros; the fire dispatcher. Check it out!
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